Ma trận Playbook → MCP OpenClaw (composite) → Skill pack
Tài liệu ánh xạ playbook ideas sang tool trong openclaw-haravan-ops-mcp và gợi ý pack skill.
R/W: read = chỉ đọc API; confirm-write = cần xác nhận rõ ràng trước khi ghi (xem safety-disclaimers.md).
| Playbook | Tool MCP (composite) | R/W | Skill pack gợi ý |
|---|---|---|---|
| A1 SLA Guardian | order_sla_and_fulfillment_risks | read | ops-order-rescue, ops-sla-guard |
| A2 Fulfillment Watchdog | order_sla_and_fulfillment_risks | read | ops-order-rescue |
| A3 Tỷ lệ hủy | order_sla_and_fulfillment_risks (phần cancel rate tuần) | read | ops-order-rescue |
| B1 Inventory anomaly | inventory_oversell_and_anomalies | read; điều chỉnh kho = confirm-write (phase sau) | ops-inventory-guard |
| B2 Anti-oversell | inventory_oversell_and_anomalies | read | ops-inventory-guard |
| B3 Giá anomaly | pricing_anomaly_scan | read | ops-inventory-guard |
| C1 Thuế NĐ117 | tax_compliance_snapshot | read (ước tính) | ops-tax-calendar |
| C2 Product compliance | product_compliance_scan | read | ops-inventory-guard |
| C3 Reconciliation cuối ngày | end_of_day_reconciliation | read | ops-end-of-day |
| D1 Smart restock | slow_mover_and_restock_advisor | read | ops-inventory-guard |
| D2 Promotion health | promotion_health | read | ops-morning-pulse |
| D3 Churn / VIP | segment_high_value_customers, find_reactivation_candidates | read; tag/KM = confirm-write (legacy MCP) | ops-customer-value |
| D4 Dead product | slow_mover_and_restock_advisor (nhánh slow movers) | read | ops-inventory-guard |
| E1 Daily health | daily_business_snapshot | read | ops-morning-pulse |
| E2 Weekly audit | weekly_ops_audit | read | ops-morning-pulse |
| E3 Monthly P&L | monthly_pl_estimate | read (ước tính) | ops-morning-pulse |
| Theme an toàn | audit_theme_risk, theme_draft_create | audit read; theme_draft_create = confirm-write | ops-theme-safe-ops |
Ghi chú
- Lịch cron trong playbook không chạy trong MCP; xem scheduler-adapters.md.
- Các trường
source_name,fulfillment_statustrên đơn phụ thuộc payload thực tế Haravan; tool trảunknownkhi thiếu dữ liệu. - Tool khuyến mãi cần API
/promotions.json; nếu shop không bật hoặc lỗi scope, response sẽ ghi rõ lỗi.